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Ask a Librarian

Whether you need help finding a meeting room or downloading an e-book, our librarians are here to help you.

Contact Us

Schedule a My Librarian Appointment

COVID-19 Update: We will be accepting appointment requests once the library has reopened.

Get one-on-one personal assistance with My Librarian, a free 60-minute in-person session with a librarian at any of our 19 branches.

Shelf Help

Get account information, renew items and more by dialing our automated phone service Shelf Help at 410-494-9063. Have your library card number ready.

Once the message starts:

  • Press 1 for library account information and access to renewing items. You can check your account for any overdue items, fees due, items checked out and holds
  • Press 2 for library hours
  • Press 3 for current library announcements and holiday closings

Language Line Service

Library staff have access to over-the-phone interpreters or translators in over 140 languages to help any customers who may not be fluent in English. Please call or visit any of our branches.